Ready to Visit?
Explore Our Visitor Information for All the Details and Tips You Need
Location & Hours
201 Cascade Mall Drive
Burlington,
WA
98233
(360) 757-2070
Get Directions
Mon-Sat: 10am-9pm
Sun: 11am-6pm
Restaurant & Department Store Hours May Vary
Amenities
Our Guest Services Center is located near the Macy's Women's Store, and offers a wide variety of services and amenities, including:
- Mall Gift Cards branded by American Express
- Security Assistance
- Lost and Found Service
- Wheelchair and Electric Cart Use
- Current Mall Job Opportunities, including the adjacent Cross Court
- Mall Walkers Registration Forms
- Mall Directories
- Special Event and Program Information
- Directions and Store Information
- Skat Bus Schedules Washington State Ferry Schedules
There is a National Link ATM at Cascade Mall for your convenience. It is located at the North end of the center next to the Food Court. Public phones can be found in the south end of the mall in front of Macy's Mens, Kids and Home store.
24-hour Professional Security Services:
Cascade Mall is committed to providing our guests with a safe, and secure shopping environment by providing 24-hour professional security services.
To enhance your safety, Cascade Mall has uniformed Security Officers patrolling the interior and exterior of the Mall. Guests are encouraged to contact a Security Officer for any questions, concerns, or if in need of assistance (i.e. jump starts, safety/security escorts.)
Cascade Mall Security Officers are trained in advanced first aid and the use of automatic external defibrillators (AED). A first aid kit is kept at the Guest Service Center located near the Macy's Women's store and the automatic external defibrillators are located in Guest Service Center and all of the Security vehicles.
To report lost items or to retrieve found items, please call Security.
Security: (360) 757-2080
Guest Services: (360) 757-2072
Fax: (360) 757-2238
Mall Walker Program:
Step into fitness with our Mall Walker Program, a great way to get in shape. The "Inside Track" mall walker program is co-sponsored by United General Hospital. United General is at the mall every Monday morning to do blood pressure checks and answer questions our mall walkers may have. Registration forms may be picked up at Guest Services. All mall walkers will receive a T-Shirt from United General once they have signed up and will be eligible to receive prizes for miles tracked.
Doors open at the following hours for Mall Walkers: Monday-Saturday: 7:00AM
